Privacy Policy

This Privacy Statement explains how faucetmart.ca collects, uses, and discloses your personal information in connection with its operation of the faucetmart.ca platform.

WHAT INFORMATION DO WE COLLECT?

Individual data is data that can be utilized to straightforwardly or by implication recognize you. Individual data additionally incorporates unknown data that is connected to data that can be utilized to straightforwardly or by implication recognize you. Individual data does exclude data that has been irreversibly anonymized or accumulated so it can as of now not empower us, whether in mix with other data or in any case, to distinguish you.

We will just gather and utilize individual data which is important to consent to our lawful commitments and to help us to manage our business and furnish you with the administrations you demand.

We gather data from you when you register on our site, submit a request, buy into our bulletin or answer an overview.

While requesting or enlisting on our site, as suitable, you might be approached to enter the accompanying data: your name, email address, postage information, and telephone number. You may, notwithstanding, likewise visit our site secretly.

WHAT DO WE USE YOUR INFORMATION FOR?

We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions including executing your payments and delivering the purchased products or services requested. To administer a contest, special promotion, survey, activity or other site feature
  • To send periodic emails. The email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Legal Basis for the Processing of Personal Information:

If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or for taking pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your personal information on the basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).

Please note that where you have given your consent to the processing of your personal information you may withdraw your consent, for example by sending an e-mail to cs@faucetmart.ca at any time which withdrawal will not affect the lawfulness of any processing previously made on the basis of your consent.

YOUR RIGHTS

We find sensible ways to guarantee that your own data is exact, finished, and forward-thinking. You reserve the option to get to, right, or erase the individual data that we gather. You are additionally qualified for confine or protest, whenever, to the further handling of your own data. You reserve the privilege to accept your own data in an organized and standard arrangement and, where in fact attainable, the option to have your own data sent straightforwardly to an outsider. You might hold up a grievance with the equipped information insurance authority in regards to the handling of your own data.

To safeguard the protection and the security of your own data, we might demand data from you to empower us to affirm your character and right to access such data, as well as to look for and give you the individual data we keep up with. There are occurrences where pertinent regulations or administrative necessities permit or expect us to decline to give or erase some or all of the individual data that we keep up with.

You may send us an e-mail to cs@faucetmart.ca to exercise your rights. We will respond to your request in a reasonable timeframe. We will take all reasonable steps to ensure that your personal data is correct and up to date.

HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for your own username and password safety and security on faucetmart.ca We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.

That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec on a daily basis to protect you online.

DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you have allowed it via your settings). This enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.

We might contract with outsider specialist co-ops to help us in better grasping our site guests. These specialist organizations are anyway not allowed to utilize the data gathered for our benefit but to assist us with straightforwardly directing and working on our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users engage with our website. Google Analytics uses cookies in order to collect information on the usage of our website. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the Canada. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies nor can the third parties access the data in cookies used by us.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Support at cs@faucetmart.ca

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by tax, accounting or other applicable laws.

THIRD PARTY LINKS

Once in a while, at our prudence, we might remember or offer outsider items or administrations for our site. These outsider destinations have isolated and autonomous protection approaches. We, accordingly, have no liability or obligation for the substance and exercises of these connected destinations. In any case, we try to safeguard the uprightness of our site and welcome any criticism about these locales.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

CONTACT US

If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy, the way your personal information is processed, please contact us:

Support: M- F 10 am - 6 pm
Phone: 416-855-2381
Email: cs@faucetmart.ca
Address: FaucetMart, 14 Connie Crescent,Concord, ON L4K 2W8, Canada

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